Fleet Network Reviews

I bought something from this website at a certain price, but my order got canceled because they claimed it was out of stock. Strangely enough, the very next day, the same product popped up again, only now it cost way more. They wouldn’t let me have it for the original price, but apparently I could pay the new, jacked-up price since it was magically back in stock. Feels like a total rip-off!

Our business bought a printer from Fleet Network, but the listing didn’t mention that it was missing all the basic parts needed to power it up—no battery, charger, or cables included. When the Zebra printer showed up, it was just in a shipping box with the original packaging inside, but the box wasn’t sealed in any way—no tape, no glue, nothing. Fleet Network wouldn’t accept a return, claiming the box had already been opened. We needed the printer right away, but since it was missing key parts, we had to order another one from a different seller who actually included everything. After a week of back-and-forth with Fleet Network over email and phone, they still refused to take it back, so now we’re stuck with an $850 printer we can’t use. We won’t be shopping with them again or telling anyone else to. It’s a shame, because we chose them for being a Canadian company, but their policies have made sure we won’t be coming back.

Our business bought a printing machine from Fleet Network. The online listing didn’t mention that the printer came without essential parts to even power it up, like the battery, cables, and charger. When the Zebra printer showed up, it was just in a shipping box with the factory packaging inside. The box was unsealed—no tape, staples, or anything to keep it closed. They wouldn’t accept a return, claiming it had been opened. We needed the printer right away, but since it was missing parts, we had to order from another site that provided everything needed to operate it. After a week of back-and-forth with Fleet Network via email and phone, they turned down all return requests, leaving us with an $850 incomplete mobile printer. We won’t ever use or suggest this company again. It’s a real shame because we chose them initially for being Canadian, but their policies have put an end to any future business.

Bought a kitchen printer not long ago, and when it showed up, turns out it just has a phone port—so unless you’re stuck in the dial-up era, it’s no good. Tried to send it back, but they told me all sales are final and insisted the thing 'works.' Basically, they’re offloading junk that’s totally unusable. Had to call in a tech to confirm it was pointless. No refund offered, just a suggestion to buy another piece from them. Customer service is terrible. Feels like a total rip-off.

We bought a kitchen printer recently, and when it showed up, we found out it only had a phone jack, meaning it can only be used for dial-up. I reached out to them for a return, but they insisted that all sales are final and that the product 'works.' They sold us something that's totally useless, and I had to bring in a service tech to figure that out. No refund offered, just a suggestion that they might sell us the other part. Terrible customer service. What a rip-off!

I bought a pair of Yealink phones, spent more than $900 using my Amex, and then waited two weeks with zero updates or shipping info. Tried calling their customer service, sat on hold for an hour, but nobody picked up. Now I gotta reach out to Amex to dispute the charge. Seriously, steer clear of this place!

I REALLY SHOULD NOT HAVE TO GIVE THIS BUSINESS EVEN A SINGLE STAR! They absolutely don’t deserve it. This company needs to be shut down IMMEDIATELY! AVOID ORDERING FROM THIS DISGRACEFUL BUSINESS! While the trash can be tossed aside, I’m shocked at how this garbage continues to operate in Canada. Check out the BBB reviews. KEEP YOUR DISTANCE, KEEP YOUR DISTANCE, KEEP YOUR DISTANCE. If you’re employed there, get out NOW! Do everyone a favor.

Let me start by saying I shouldn't have to give this place a single star! They haven't earned it. This business needs to be shut down immediately! Seriously, avoid this awful company at all costs! I can't believe this kind of nonsense is still allowed in Canada. Go look at the BBB reviews if you don't believe me. Keep your distance, seriously. If you're employed there, do yourself a favor and get out now! Don't help them keep this going.

I ordered a couple of Yealink phones and forked out more than $900 using my Amex. After waiting two weeks, I got no updates and no shipping info. I tried calling them and was on hold for an hour with no response. Now I gotta reach out to AMEX to cancel the transaction. Seriously, steer clear of this company!

I bought some cables and terminals off their site, but all I got was a confirmation email—nothing else ever showed up. No updates, no package, nothing. I even spent over an hour on hold just to talk to someone who claimed my order was sent, but couldn’t give me a tracking number. After waiting a month with zero communication, I went ahead and got my credit card company to reverse the charge and get my cash back. This business is a straight-up scam, not even worth a single star. Seriously, don’t waste your time or money here.

I placed an order for cables and terminals through their site, but all I received was a confirmation email. There was zero follow-up, and the items never showed up. I spent over an hour on hold just to chat with a guy who claimed my order had been shipped, yet he couldn't provide a tracking number. After waiting a month with no updates, I made sure to cancel the transaction on my credit card and get my money back.

This is a total scam and fraud, honestly not even worth a single star. Just steer clear, folks!

You just can't get in touch with them—calls go unanswered. For nearly a month, I've tried both phone and email to find out what's going on with a switch I bought. It was supposed to be available, but still hasn't shown up. Placed my order on December 6, 2020, and here we are, February 1, 2021, with no delivery.

I really wish I had checked out the reviews before I made my purchase. About a month back, I ordered something that was shown as available. It never got shipped, and I didn’t get any responses to my emails inquiring about my order's status. Plus, even though their site shows logos of credit card companies, you can’t actually pay with a credit card at checkout—only PayPal is an option. Makes you wonder, right? Previous customers mentioned using credit cards, so I can only guess they got banned by the card companies for taking folks' money without delivering. I have a feeling a PayPal ban is on the horizon, but for now, don’t get caught in the same trap that has already snagged so many unsuspecting buyers!

Really wish I'd checked out what others had to say before making a purchase here. About a month back, I ordered something that was supposedly available, but it never got sent out. Tried reaching out to them multiple times via email, but got zero response. Another sketchy thing: even though their site flashes credit card logos, you’re stuck with PayPal as the only payment option at checkout. Makes you wonder, right? From what I’ve read, folks used to be able to pay with cards, so maybe the card companies cut them off for not delivering orders. Wouldn’t be surprised if PayPal follows suit soon. Bottom line: don’t get caught up in the same mess as so many others!

Getting in touch is a real hassle; they never pick up the phone. I've been trying to get info on a switch I bought for nearly a month now. It was supposed to be in stock, but it still hasn't shown up. I placed my order on December 6, 2020, and here we are, it's February 1, 2021.